We are seeking an enthusiastic Apprentice Office Administrator to join the team with our long-standing client, Selesti,delivering sharp, award-winning digital marketing and web services to help ambitious brands evolve and achieve more. The office is a very modern and welcoming space to work.This is a position with real possibilities for the future. Selesti are located in Central Norwich.
The successful candidate will benefit from:
25 days holiday basic plus more through long service
Fat Fryday - free breakfast on a Friday
Highly experienced team to learn from
Investment in the best technology
In this role you will:
Act as first point of contact for all incoming enquiries, and for all calls into the business, taking accurate messages and ensuring they are passed to the appropriate member of the team.
Meet and greet all visitors to the business
Organise and book travel and hotels for staff as required
Organise the diaries of senior members of staff
Assist with the management of web, app and digital marketing projects
Test projects for usability and quality assurance
Assist client services with ticketing requests and administer the Jira (ticketing) system
Give excellent customer support
Plan events such as team building and celebrations
Support data entry using spreadsheets, analytics and run resource and capacity planning reports
Carry out the management of petty cash float and banking of cheques
Assist with the procurement of office equipment and the reconciliation of receipts
Carry out stock control for office and kitchen supplies
Managing the office cleaning and ensuring the tidiness of the office
Oversee incoming and outgoing post
Any other office duties reasonably required.
You should be
An excellent communicator
A people person - previous customer service experience would be a bonus
A Professional thinker
Able to work on your own initiative and as part of a dynamic team
Friendly and polite
Educated to GCSEs (or equivalent) or A Levels in Maths and English
Wages/Hours of Work
£4.50 per hour
35 hours per week (Mon – Friday 9am – 5:30pm)
no shift/weekend work required.
There is a level 3 Business Apprenticeship attached to this position which is expected to last for 12 - 18 months.
Office Administration/Client Services