Office Administrator Apprentice

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On behalf of our clients Selesti, we are looking for an Office Administrator Apprentice for their Norwich city centre digital marketing office.

Main Responsibilities:

  • Taking calls and directing them to the right person, or, taking accurate messages and passing on the details
  • Acting as first point of contact for visitors – meeting and greeting
  • Overseeing kitchen and stationary stock, ordering and replenishing stock as required.
  • Maintaining the tidiness of the office and managing cleaners
  • Organising both incoming and outgoing post
  • Booking travel – trains, hotels etc for staff as requested
  • Banking cheques and looking after the petty cash float
  • Purchasing office equipment and assisting with the reconciliation of receipts
  • Organising diaries
  • Assist client services with processing client ticket requests
  • Help manage web, app and digital marketing projects
  • Test projects for bugs, issues, usability and quality assurance
  • Assisting with event planning such as team building events or celebrations
  • Assisting client services
  • Spreadsheet data entry
  • Resource and capacity planning and statistics
  • Jira (ticket system) administration
  • Analytics
  • Customer support
  • To undertake any other duties as reasonably required

Skills Required

  • Organisation
  • Good communication
  • Customer service - previous experience in client facing role would be a bonus
  • Professional attitude
  • Able to work autonomously and as part of a team
  • Friendly and polite manner
  • IT literate
  • GCSEs or A Levels in Maths and English

Remuneration/Hours of Work

  • £4.50 per hour
  • 37.5 hours per week (Mon – Friday 9am – 5:30pm)
  • no shift/weekend work required.

Holidays and Benefits

  • 25 days holiday basic plus more through long service
  • Birthday holiday
  • Christmas party
  • Summer Party
  • Fat Fryday - free breakfast on a Friday
  • Highly experienced team to learn from
  • Investment in the best technology

There is also a level 3 Business Apprenticeship attached to this position which is expected to last for 12 - 18 months.

Future Prospects

Office Administration/Client Services

Application Questions
You have requested that Indeed ask candidates the following questions:

  • What is the highest level of education you have completed?

Job Type: Apprenticeship

Salary: £4.50 /hour